₿ / PERSONAL MINING
REVISION 6.1 / 6 TH/s / 100 W / AIR + HYDRO
NQ // 6.1Back to Learn
Quick fixes
Common issues & fixes
Use this checklist before contacting support. If you still need help, send your order number and screenshots/photos for the fastest outcome.
Dashboard
Can’t find it?
Wi-Fi
Drops / won’t join
Power
Restarts / unstable
1) Can’t find the dashboard
- Check your router’s connected devices list for the miner hostname/IP.
- Try Ethernet if possible (most reliable).
- Reboot the miner and your router if the IP doesn’t appear.
2) Wi-Fi won’t connect / keeps dropping
- Move closer to the router for first setup.
- Use 2.4GHz if your environment has better range.
- Avoid crowded channels; restarting the router can help.
- If you can, use Ethernet for best stability.
3) Hashing is unstable
- Confirm airflow is clear and temps are normal.
- Avoid aggressive tuning changes; adjust gradually and observe stability.
- Ensure the correct power supply is used and connections are secure.
4) What to send support (fastest help)
- Order number
- Photo of the unit + power setup
- Screenshot of dashboard status/stats
- Short description of what changed before the issue started
YOUR HARDWARE. YOUR SETUP. ✦ NERDQAXE++ REVISION 6.1 ✦ BITCOIN MINING ON YOUR DESK